Your privacy matters.

When you enquire, we collect your name, email, business details, and the project information you choose to share. We use this information to respond to your enquiry and organise the service you request.

Client accounts also store website details, change requests, messages, uploaded files, and voice notes you choose to send. We use a session cookie to keep you signed in. Recordings begin only when you choose to record and grant microphone access. You can listen to and remove a recording before sending it.

Voice recording itself does not require a third-party speech service. If you choose the separate live dictation option, your browser may send audio to its speech service for transcription; you can use recording or typing instead.

We use service providers for hosting, email, and preparing request briefs. Request text may be processed by a model service to organise the brief; a person reviews the work before delivery. Avoid including passwords, payment details, or sensitive personal information in requests. Ask us for a suitable way to share access.

The client annotation workspace keeps text-and-selection drafts in the current browser tab and can restore them for up to 24 hours after the last edit. Voice recordings and screenshots are not included in that draft storage. Signing out clears annotation drafts in the current tab. The public demo does not save drafts.

Written task drafts use the same tab-only storage and expiry. Unsent reference files and recordings are not included. Proposals, agreement acceptance, payment references, service dates and delivery evidence are stored to manage your service. Secure checkout and billing settings are handled by Stripe; card numbers are not stored in your workspace. Service emails are queued with their delivery state so failed notifications can be retried.

We store enquiries and client information to manage your project and service. To request access, correction, or deletion, or to ask about our service providers and retention, email hello@insgn.io. We’ll discuss any records we need to retain for an active service or applicable obligations.

Appearance and animation preferences are remembered in this browser’s local storage. They are separate from your account and do not change the appearance of your website.